Numbers - Files not loading

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Level 1

8 points

Numbers - Files not loading

After upgrading to the iOS 9.3.3, my Numbers seems not able to open my documents. It kept loading and selecting the file has no respond.

I deleted Numbers and re-install from App Store, after which, my files stored in iCloud is also not showing in Numbers. Though I have enable iCloud.

I logged in to My iCloud through Mac Book Air Safari, I am able to see and edit my Numbers files. But they are just not appearing on my iPhone 6S+. Pages and Keynote is okay and work with no issues.

Posted on Jul 24, 2016 6:11 AM

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Answer 1

turingtest2

Level 10

278,297 points

Jul 26, 2016 12:56 PM in response to nicepal

Try Settings > Numbers > Use iCloud > Off and then turn it On again.

tt2

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Answer 2

nicepal Author

Level 1

8 points

Jul 27, 2016 8:21 AM in response to turingtest2

Does not work.

Today I tried on

Keynote - all files work.

Pages - cannot open as well. I use Safari to go iCloud, open the file, close it. Then I try on my iPhone again. Now the same file can open.

Numbers - till now the file still cannot open.

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Answer 3

turingtest2

Level 10

278,297 points

Jul 27, 2016 8:44 AM in response to nicepal

😟

Just tried it here and I can create a sheet on my iPhone 6+, edit in Windows>Chrome>iCloud>Numbers, then see the updated sheet back on the iPhone.

The following steps will usually help resolve odd behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first.

Backup device.
Restore as a new device.
Restore the backup you made earlier.

tt2

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